At first glance, the headlines seem to be primarily politically motivated: Well-known and lesser-known female politicians use private or business mail accounts to communicate in the wrong context. But let’s leave the political level aside and deal with the relevant factual issues.
- But when is the context wrong?
- How do your employees know which systems they can use to communicate with which partners?
- Does your company have a policy on how such communications should occur?
- What happens to the communication data, is it perhaps archived “forever”?
- What is private, what is not?
- In what name is information used? Many of your employees today are overwhelmed by the multitude of communication systems: “Too many tools”!
Do you need to regulate these issues and if so, what else should you think about?