{"id":74068,"date":"2023-06-23T17:05:19","date_gmt":"2023-06-23T15:05:19","guid":{"rendered":"https:\/\/krm.swiss\/email-management-incidents-with-expensive-consequences\/"},"modified":"2023-06-23T17:05:19","modified_gmt":"2023-06-23T15:05:19","slug":"email-management-incidents-with-expensive-consequences","status":"publish","type":"post","link":"https:\/\/krm.swiss\/en\/email-management-incidents-with-expensive-consequences\/","title":{"rendered":"Email management &#8211; incidents with expensive consequences"},"content":{"rendered":"<p>A new study proves: Companies that fail to manage and control their email face costly consequences. Two real-world examples: Scottrade was fined $2.6 million in 2015 for failing to raise important mail for an audit. Barclays suffered a court case in 2013 ($3.75 million) after the bank demonstrably failed to keep emails and instant messages legally compliant for more than 10 years.<\/p>\n<p>The KRM has highlighted the risks of misusing email systems as longer-term repositories in the <a href=\"\/angebote\/leitfaden-information-governance\/\">Information Governance Practice<\/a> Note. Unfortunately, they do this all too often &#8211; and because of missing metadata, users hardly find anything useful. E-mail systems should offer records management functions (Guideline p. 182).<\/p>\n<p>more info:<\/p>\n<p>CIO Insight: How Missing Emails Can Cost Companies Millions<\/p>\n<p>Software companies harmon.ie and Gimmal conducted the survey, &#8220;When the Last Mile of Information Governance Goes Horribly Wrong: the Risks of Failing to Treat Email as a Record.&#8221;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new study proves: Companies that fail to manage and control their email face costly consequences. Two real-world examples: Scottrade was fined $2.6 million in 2015 for failing to raise important mail for an audit. Barclays suffered a court case in 2013 ($3.75 million) after the bank demonstrably failed to keep emails and instant messages [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":74069,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[53],"tags":[],"dipi_cpt_category":[],"class_list":["post-74068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-grundlagen-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Email management - incidents with expensive consequences - krm Information Governance<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krm.swiss\/en\/email-management-incidents-with-expensive-consequences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email management - incidents with expensive consequences - krm Information Governance\" \/>\n<meta property=\"og:description\" content=\"A new study proves: Companies that fail to manage and control their email face costly consequences. Two real-world examples: Scottrade was fined $2.6 million in 2015 for failing to raise important mail for an audit. Barclays suffered a court case in 2013 ($3.75 million) after the bank demonstrably failed to keep emails and instant messages [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/krm.swiss\/en\/email-management-incidents-with-expensive-consequences\/\" \/>\n<meta property=\"og:site_name\" content=\"krm Information Governance\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-23T15:05:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/krm.swiss\/wp\/wp-content\/uploads\/2015\/01\/stock-photo-50561718-gavel-auction-decisions.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"190\" \/>\n\t<meta property=\"og:image:height\" content=\"152\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Juerg Hagmann\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Juerg Hagmann\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/krm.swiss\\\/en\\\/email-management-incidents-with-expensive-consequences\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/krm.swiss\\\/en\\\/email-management-incidents-with-expensive-consequences\\\/\"},\"author\":{\"name\":\"Juerg Hagmann\",\"@id\":\"https:\\\/\\\/krm.swiss\\\/en\\\/#\\\/schema\\\/person\\\/c23903c9e608dccb67a8156828dc3690\"},\"headline\":\"Email management &#8211; 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